At 7BStudio, we aim to deliver your orders safely, on time, and in perfect condition. This Shipping Policy explains how we handle delivery for our products and services across Saudi Arabia.

1. Shipping Coverage

We currently provide shipping and delivery services across the Kingdom of Saudi Arabia (KSA).

International shipping may be available upon request and subject to additional charges and timelines.

2. Order Processing Time

Orders are processed only after final design approval and payment confirmation.

Processing time varies depending on the type of service, order size, and production complexity.

Estimated production timelines will be shared at the time of order confirmation.

3. Delivery Timeframe

Delivery timelines are estimates and may vary based on location and courier service.

Large-format signage or customized installations may require additional delivery or installation time.

7BStudio does not guarantee delivery dates unless confirmed in writing.

4. Shipping Charges

Shipping costs are calculated based on order size, weight, location, and delivery method.

Shipping fees will be communicated clearly before order confirmation.

All shipping charges are non-refundable.

5. Courier & Logistics

Orders are shipped through trusted third-party courier and logistics partners.

Once dispatched, tracking details will be shared where applicable.

7BStudio is not responsible for delays caused by courier companies, customs, weather, or other uncontrollable factors.

6. Packaging & Handling

All products are securely packaged to prevent damage during transit.

Clients are responsible for inspecting the package at the time of delivery.

Any visible damage should be reported immediately to the courier and to 7BStudio.

7. Damaged or Lost Shipments

If an order is damaged during transit, clients must notify us within 48 hours of delivery with photos or videos.

7BStudio will coordinate with the courier to resolve the issue.

Replacement or correction will be offered where applicable, subject to investigation.

8. Installation Services

For signage and large-format installations, delivery and installation may be scheduled separately.

Clients must ensure site readiness and access at the agreed time.

Delays due to site unavailability may result in additional charges.

9. Incorrect Shipping Information

Clients are responsible for providing accurate delivery details.

7BStudio is not liable for delays or failed deliveries due to incorrect or incomplete information.

10. Force Majeure

7BStudio shall not be held responsible for shipping delays or failures caused by events beyond our control, including but not limited to natural disasters, government restrictions, strikes, or emergencies.

11. Contact Information

For shipping-related inquiries, please contact:
📧 info@7bstudio.com

🌐 https://7bstudio.com

12. Policy Updates

7BStudio reserves the right to update or modify this Shipping Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.